national associations

Is It Time the Members Spoke Up and Demanded Better ‘Customer Service?’

It was refreshing to hear someone say recently that there needs to be a shift in the attitude of State and National Sporting Associations, and that they need to “realise that they are in the customer service business.” That without

The Far Reaching Consequences.

Every action has a consequence. This is a phrase frequently used in business, but it applies to all aspects of life. It basically means that for every decision we make it will result in an outcome, whether positive or negative,

NTFS#132 – The Return of the Hockey India League, Should T20 be Downgraded in Terms of International Status, and Will Brisbane Be Ready in 2032.

Not the Footy Show Podcast

In the past week the world of Hockey has been focussed on India and the rebirth of the Hockey India League. It is a challenge to launch such a league, but to resurrect a competition comes with a whole set

NTFS#130 – Unthink – Born out of Sport But Changing The Way Business Works, Looking Back at Paris, and Anti-Siphoning.

Not the Footy Show Podcast

First of all apologies for the time between podcasts but a family bereavement too priority. So this show is slightly longer than normal. We are sure that you will find that it was well worth the wait as we have

What is The Legacy?

There is a warning that comes when you take a top job in any industry, and that is when you leave you are soon forgotten. Those who were constantly seeking to win favour or receive favours no longer have a